Course
Understand and Develop Business Budgets (1F04)
$59.00
L1: First-Line Management
/
L1: Finance and Admin.
Understand and Develop Business Budgets (1F04)
COURSE OVERVIEW: Is it budget time in your organization? Have you been tasked with setting a budget, or are you part of team setting the budget? If you are, then this course will prove invaluable for you. This introductory course reviews...
Foundations in Human Resources Management (1H02)
$59.00
L1: First-Line Management
/
L1: Human Resources Management
Foundations in Human Resources Management (1H02)
COURSE OVERVIEW: Human Resource Management is a core business activity, and is to some extent the responsibility of all managers across the organization. This course provides managers and aspiring Human Resource Management professionals with...
Foundations in Leadership (1L01)
$59.00
L1: First-Line Management
/
L1: Leadership and Strategy
Foundations in Leadership (1L01)
COURSE OVERVIEW: As a manager, you will be tasked with controlling and coordinating the work of your team, your systems and business processes which deliver service to your clients or internal customers. To become a leader, you will need to move...
Motivating People for Performance (1L02)
$69.00
L1: First-Line Management
/
L1: Leadership and Strategy
Motivating People for Performance (1L02)
COURSE OVERVIEW: Learning how to motivate employees in dynamic and challenging business and economic circumstances is an important competence for successful team leaders. This course will provide you with an in-depth understanding of...
Understanding Business (1L03)
$59.00
L1: First-Line Management
/
L1: Leadership and Strategy
Understanding Business (1L03)
COURSE OVERVIEW This course is designed to help new managers get an insight into how businesses are set-up and run. The course is especially useful for those taking up a leadership role in a business, and for those planning to set-up and...
Foundations in Management (1M01)
$59.00
L1: First-Line Management
/
L1: Principles of Management
Foundations in Management (1M01)
COURSE OVERVIEW: A new promotion will mean new challenges and more responsibilities. Supervising others can be a tough job. Between managing your own time and projects, helping your team members solve problems and completing tasks, and...
Manage Personal Effectiveness (1M14)
$59.00
L1: First-Line Management
/
L1: Principles of Management
Manage Personal Effectiveness (1M14)
COURSE OVERVIEW This course introduces the principles of Goal and Time Management, and will enable you to take control of your work and personal lives, applying long and short term goal planning, and learning to control your time and schedules...
Foundations in Customer Service Management (1O05)
$59.00
L1: First-Line Management
/
L1: Operations and Quality
Foundations in Customer Service Management (1O05)
COURSE OVERVIEW: This course is designed to help first-line managers develop their skills and knowledge in the management of service delivery. Whether in the commercial or public sector, this course will provide you with the skills, knowledge...
Foundations in Quality Management (1O06)
$59.00
L1: First-Line Management
/
L1: Operations and Quality
Foundations in Quality Management (1O06)
COURSE OVERVIEW: Designed for supervisors and managers new to quality management, or planning the improvement of a quality management system, this course provides a comprehensive introduction to quality management systems, and the contributions...
Business Negotiation Skills (1S01)
$69.00
L1: First-Line Management
/
L1: Marketing and Sales
Business Negotiation Skills (1S01)
COURSE OVERVIEW: How much value is your organization leaving on the table? What opportunities are being missed by people who engage daily in negotiations with their clients, suppliers, peers, bosses and teams? Every year poor and inconsistent...

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