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L2: Middle Management → L2: Human Resources Management

Manage Employee Performance (2H04)


Description
COURSE OVERVIEW:

For managers, one of the most challenging aspects of the work is the performance review meeting. This short face-to-face interview is so often the source of conflict, and lasting disappointment, that many managers seek to avoid it altogether. But performance Management is much more than this meeting with your people. Performance Management involves a much wider and ongoing process of helping your people achieve their potential, while contributing towards the overall success of the organization.

In this course, you will learn techniques to plan for and manage employee performance, and the communication and other techniques required to manage the performance interview. You will learn to handle performance review discussions with employees with confidence, and control discussions which encounter disagreement and confrontation and counsel employees with performance problems.

COURSE DETAILS
- Suitable For: First-Line and Middle Managers and H-R Professionals
- Course Duration: 20 Hours
- Certification: Download your Certificate on completion
- Additional Resources: Download Learners manual, additional articles and worksheets

Content
  • Managing Employee Performance 1 - Getting Started
  • Section 1: Understanding Performance Management
  • Managing Employee Performance 2 - Understanding PM
  • Video - Bad Review Meeting
  • Managing Employee Performance 3 - The Role of the Manager
  • Video - Good review meeting
  • Managing Employee Performance 4 - Preparing for the Review Meeting
  • Managing Employee Performance - Quiz 1
  • Section 2: Managing the Review Meeting
  • Managing Employee Performance 5 - The Review Meeting
  • Video - How to Conduct a Performance Review Meeting
  • Managing Employee Performance 6 - Providing Feedback
  • Video - Giving Constructive Feedback
  • Managing Employee Performance 7 - Performance Planning 1
  • Video - Helping Employees Set Goals
  • Managing Employee Performance 8 - Performance Planning 2
  • Managing Employee Performance 9 - Development Planning
  • Manage Employee Performance - Quiz 2
  • Section 3: Managing Poor Performance
  • Managing Employee Performance 10 - Managing Underperformance
  • Video - Coaching Poor Performance
  • Managing Employee Performance 11 - Preventing Poor Performance
  • Video - Best practice in disciplining employees
  • Managing Employee Performance 12 - Wrapping-up
  • Manage Employee Performance - Quiz 3
Completion rules
  • You must complete 90.00% of the content
  • Leads to a certificate with a duration: Forever
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