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L3: Senior Management → L3: Operations and Quality

Develop and Manage Operations Plans (3O01)


Description
COURSE OVERVIEW:

This course is designed for supervisors and managers who manage the work of others and operate within the parameters of a broader strategic and/or business plan. The course provides the guidance and tools with which managers can develop and implement operational plans to ensure that the objectives and strategies outlined in the strategic and/or business plan are met by work teams. On completion of the course, participants will be able to develop complete operational plans, schedule and allocate work to their teams and monitor performance of the team against the plan.

COURSE DETAILS

- Suitable For: Middle Managers and Operations Professionals
- Course Duration: 20 Hours
- Certification: Download your Certificate on completion
- Additional Resources: Download comprehensive Learners manual, additional articles and worksheets

SEE COURSE EXCERPT BELOW:

Content
  • Managing Operational Planning 1 - Getting Started
  • Video - Why Operational Planning?
  • Section 1: Understanding Planning in the Organization
  • Managing Operations Planning 2 - Understanding Operations Management
  • Video - What is Operations Management?
  • Managing Operations Planning 3 - Understanding Planning
  • Video - Overview of the Strategic Planning Process
  • Managing Operations Planning 4 - Operations Planning
  • Video - Operations Planning
  • Managing Operations Planning 5 - Contingency Planning
  • Managing Operations Planning - Quiz 1
  • Section 2: Resource Planning and Management
  • Managing Operations Planning 6 - Resource Planning
  • Video - ERO and Resource Planning
  • Managing Operations Planning 7 - Workforce Planning
  • Video - 5 Steps to Workforce Planning
  • Managing Operations Planning 8 - Production Planning
  • Video - Optimizing Scheduling
  • Managing Operations Planning 9 - Workforce Scheduling
  • Video - Workforce Management Software
  • Managing Operations Planning 10 - The Control Process
  • Video - Improving the Control Process
  • Managing Operations Planning 11 - Wrapping-up
  • Managing Operations Planning - Quiz 2
  • Managing Operations Planning - Course Evaluation
Completion rules
  • You must complete 90.00% of the content
  • Leads to a certificate with a duration: Forever
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