L1: First-Line Management → L1: Marketing and Sales

Business Negotiation Skills (1S01)


Description
COURSE OVERVIEW:

How much value is your organization leaving on the table? What opportunities are being missed by people who engage daily in negotiations with their clients, suppliers, peers, bosses and teams? Every year poor and inconsistent negotiating skills and process can cost major organizations millions of dollars from the bottom line, and significant time and opportunity cost. Ask yourself these simple questions:

- Do you have a consistent structure, language and approach to managing, and reporting on negotiations?
- Are your negotiating skills level good enough to deliver on major investments or sales?
- How much value has been lost through concessions given to external parties unwittingly or under pressure, delays in agreement, under-performing business relationships and internal conflict?

This course provides training in managing business negotiations; how to manage the stages of a negotiation, and gain the outcomes you seek without confrontation.

COURSE DETAILS
- Suitable For: First-line Managers and Sales Professionals
- Course Duration: 12 - 16 Hours
- Certification: Download your Certificate on completion
- Additional Resources: Download Learners manual, additional articles and worksheets

SEE COURSE EXCERPT BELOW:

Content
  • Negotiation Skills 1 - Getting Started
  • Section 1: Understanding Negotiating
  • Negotiation Skills 2 - Understanding Negotiations
  • Video - Distributive versus Integrative Negotiating
  • Negotiation Skills 3 - The Negotiation Process
  • Negotiation Skills - Quiz 1
  • Negotiation Skills 4 - Skills for Negotiating
  • Video - How not to Negotiate
  • Section 2: Preparing for Negotiations
  • Negotiation Skills 5 - Preparing for Negotiations
  • Video - The Perparation Stage
  • Video - Blueprint for Negotiating Success
  • Negotiation Skills 6 - Preparing your Objectives
  • Video - The Consequences of no agreement
  • Negotiation Skills 7 - Laying the Groundwork
  • Business Negotiation Skills - Quiz 2
  • Section 3: The Negotiating Process
  • Negotiation Skills 8 - Opening Positions
  • Video - The Opening Stage
  • Negotiation Skills 9 - The Bargaining Phase
  • Video - The Bargaining Stage
  • Business Negotiation Skills - Quiz 3
  • Negotiation Skills 10 - Dealing with Challenges
  • Negotiation Skills 11 - Closing
  • Video - Closing the Negotiations
  • Section 4: Beyond Negotiations
  • Negotiation Skills 12 - Dealing with Difficult People
  • Video - Dealing with Bad Behavior
  • Negotiation Skills 13 - Beyond Negotiations
  • Negotiation Skills - Quiz 4
  • Negotiation Skills 14 - Wrapping-up
  • Negotiation Skills - Course Evaluation
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever