L3: Senior Management → L3: Leadership and Strategy

Developing a Balanced Scorecard (3L07)


Description
COURSE OVERVIEW

The Balanced Scorecard has been one of the most influential strategic management tools developed over the past 30 years, and has helped shaped the development of business performance management systems and approaches to the management of people, operations, customers and finance across the world.

In this course, you will learn about the strategic fit of the balanced scorecard and the core elements and practices required to successfully implement a scorecard framework within your organization. You will learn how to apply the balanced scorecard to your strategic planning and how to use the framework to map strategy and create alignment between the core drivers of performance in your business. In addition, you will learn how to develop scorecards using KRA's and KPI's and how to develop scorecards for different functional units and activities in the organization.

You will also learn about managing your scorecards using Excel and automation of the scorecard using best practice software systems. You can learn more about measuring and managing performance across the core perspectives (finance, customer and marketing, operations and people management) in the next courses in the program.
So, take the first step now and begin your balanced scorecard journey.

COURSE DETAILS
- Suitable For: Middle and Senior Managers and and Business Consultants
- Course Duration: 20 Hours
- Certification: Download your Certificate on completion
- Additional Resources: Download Learners manual, additional articles and worksheets.

View the course extract below:

Content
  • Balanced Scorecard 1 - Getting Started
  • Video - Introducing the Balanced Scorecard
  • Section 1: INTRODUCTION TO THE BALANCED SCORECARD
  • Balanced Scorecard 2 - What is a Balanced Scorecard
  • Video - What is a Balanced Scorecard?
  • Balanced Scorecard 3 - The Scorecard Design Process
  • Video - The Scorecard Structure
  • Balanced Scorecard - Quiz 1
  • Section 2: THE STRATEGIC CONTEXT
  • Balanced Scorecard 4 - Strategy Mapping
  • Video - Strategy Mapping
  • Balanced Scorecard 5 - Identifying Strategic Themes
  • Balanced Scorecard 6 - Strategic Initiatives
  • Video - The BSC in Strategy Implementation
  • Video - The Balanced Scorecard
  • Balanced Scorecard 7 - Action Planning
  • Balanced Scorecard 8 - Measuring Performance
  • Video - What is a KPI?
  • Video - Performance Measurement - where to start?
  • Video - How to Develop KPI's
  • Balanced Scorecard - Quiz 2
  • Section 3 APPLYING THE BALANCED SCORECARD
  • Balanced Scorecard 9 - Putting the Balanced Scorecard to Work
  • Video - How to Create a KPI Scorecard using Excel
  • Video - Using an MS Excel Scorecard System
  • Balanced Scorecard 10 - Automating the Scorecard
  • Video - Corporater BSC Software
  • Balanced Scorecard 11 - Wrapping-up
  • Balanced Scorecard - Quiz 3
  • Balanced Scorecard - Course Evaluation
Completion rules
  • You must complete 90.00% of the content