L4: Senior-Executive Management → L4: Human Resources Management

People and Organization Behaviour (4H03)


Description
COURSE OVERVIEW:

Organizations are complex entities in which leadership, structures, systems (internal and external) , culture and people are variables which senior managers need to manage effectively to ensure the organization achieves its objectives and business performance targets.

The study of organizational behaviour helps managers develop an understanding of the systems and practices that can motivate employees, increase their performance, and help organizations establish a strong and trusting relationship with their employees.

Organizational culture includes an organization's expectations, experiences, philosophy, and values that hold it together. Culture also affects the organization's productivity and performance, and provides guidelines on customer care and service, product quality and safety, attendance and punctuality, and concern for the environment.

High performance cultures are keenly sought after by many organizations. Senior Leadership can play a vital role in building a culture within the organization which embraces change and innovation, delivers on shareholder | stakeholders expectations, and contributes to the well-being and prosperity of the community in which it operates.

Such leadership can shape the organizational culture through systems, processes and practices which enhance motivation, enable effective team working, enhance commitment to core values and improve productivity.

In this course, you will learn how to identify the prevailing culture of your organization, and where to seek opportunities for transformation. You will also learn about best practices in motivation and engagement, and leadership strategies to optimize organizational capabilities and performance.

COURSE DETAILS

- Suitable For: Senior (Executive) Managers
- Course Duration: 20 Hours
- Certification: Download your Certificate on completion
- Additional Resources: Download comprehensive Learners manual, additional articles and worksheets

VIEW COURSE EXCERPT

Content
  • Understanding Organizational Behavior 1 - Getting Started
  • Video - Organizational Behaviour in 99 seconds
  • Section 1: Understanding Organization Behavior
  • Organization Culture 2 - Understanding Organizations
  • Video - Mintzberg on Organization Configuration
  • Understanding Organizational Behavior 3 - What is Organization Behavior
  • Video - Google on Organizational Behavior
  • Understanding Organizational Behaviour 4 - Why Study OB
  • People and Organization Behaviour - Quiz 1
  • Understanding Organizations - Quiz 1 (clone)
  • Section 2: Understanding your Organization
  • Understanding Organizational Behavior 5 - Knowing your Stakeholders
  • Video - How to Build a Stakeholder Map
  • Understanding Organizational Behavior 6 - Organization Structure
  • Video - Centralization versus Decentralization
  • People and Organization Behaviour - Quiz 2
  • Understanding Organizations - Quiz 2 (clone)
  • Understanding Organizations - Quiz 4 (clone)
  • Section 3: Understanding leadership and Management
  • Understanding Organizational Behavior 7 - Organization Departments and Functions
  • Understanding Organizational Behavior 8 - Understanding Management
  • Video - French and Raven's Bases of Power
  • Understanding Organizational Behaviour 9 - The Functions of Management
  • Video - 4 Functions of Management
  • Understanding Organizational Behavior 10 - Management Roles
  • Understanding your Organization 7B - Management Roles
  • Understanding Organizations - Quiz 3 (clone)
  • Section 3: Leadership in the Organization
  • Understanding Organizational Behavior 11 - Leadership and Power
  • Video - Leadership Power Bases
  • Understanding Organizational Behavior 12 - Leadership and Influence
  • Video - Influencing Tactics
  • People and Organization Behaviour - Quiz 4
  • Section 4: Improving Motivation and Engagement
  • Understanding Organizational Behavior 13 - Understanding Motivation
  • Understanding Organizational Behaviour 14 - Employee Engagement
  • Video - The X Model of Employee Engagement
  • Understanding Organizational Behavior 15 - Assessing Engagement
  • Understanding Organizational Behavior 16 - Engagement Action Planning
  • People and Organization Behaviour - Quiz 5
  • Understanding Organizational Behavior 17 - Wrapping-up
  • Understanding Organizational Behaviour - Course Evaluation
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever